What We Do

As our name suggests, ACIG consultants are performance improvement specialists.

We can pinpoint issues of concern (via benchmarking, review, analysis and consultation) and work with your team to identify opportunities for beneficial change.

At ACIG, we understand that it’s all about people – your people.  It’s about customers receiving the best possible outcomes.  It’s about staff being able to deliver the highest quality services.  It’s about people making the best use of scarce resources.  And it’s about providing your organisation with practical and innovative options.

  • Evaluate

    Evaluation and review are vital components of performance improvement. We can help you understand how you are performing, whether you are reaching your goals, and inform your decisions about what to do next. Read more …

  • Improve

    Helping organisations to improve their performance is ACIG’s bread and butter.  And so we know that there are many improvement methodologies around.  So many, in fact, it can be challenging to determine in advance which one is best for your organisation.   Read more …


  • Transform

    Transformation and service design are the logical next steps for an organisation that has evaluated its activities and then improved its performance.   Read more…

  • Information Services

    At ACIG we build business improvement into the design and implementation of of information systems, services and practices.   Read more…


  • Teach

    Training and facilitation is an important and integral part of many of our assignments.  We also deliver practical seminars and workshops about our evaluation, improvement and innovation methods.   Read more …