Australian Continuous Improvement Group | Management Consultants specialising in improving business performance | Our People offer a wide range of skills and experience that collectively provide our clients with the expertise they need.

Our People

Offer a wide range of skills and experience that collectively provide our clients with the expertise they need. We offer a complete solution to your business improvement needs.
As well as the consultants profiled here, we have a large number of associates with specialist skills.

Gerard Colla

Gerard Colla has helped many organisations to implement their company-wide change programs. These programs have focused on change in both the performance and culture of the organisation. Gerard’s skills lie in strategic and business planning, process improvement and culture (people) change. His clients have included the Department of Defence, Telstra, Ericsson, BHP Superannuation, IT and HR Services, Gerrard Strapping, Asea Brown Boveri, ANZ Procurement, Australian Customs, Gribbles Pathology, and a number of municipal councils and other private companies. Gerard’s international work includes helping the Government of the Solomon Islands implement their Public Sector Reform Programme and assisting the Government of Vanuatu improve service delivery in the Health, Education and Agriculture departments. He is currently working for the Government of Papua New Guinea to implement their change program that is focused on the improvement of government services to provincial areas. Prior to ACIG, Gerard worked as a Senior Management Consultant with an international consultancy and has also held line positions in manufacturing companies in the textile, chemical and plastics industries.
Bryn Campbell

Bryn Campbell has worked with numerous organisations in finance, process redesign, computer systems and costing. Bryn is responsible for integrating Activity Based Management into our Continuous Improvement programmes. Bryn’s recent clients include the City of Melbourne, Victorian Department of Justice, Medibank Private, SICPA, Victorian Treasury, Gribbles Pathology, the Department of Human Services and a number of local governments. His international assignments include Strengthening the Project Performance Management System in Nepal and Fiji and Enhancing Municipal Service Delivery Capability in ten Asian cities. He is the co-author, with Euan Lockie, of the Continuous Improvement and Benchmarking Toolkit for local government, published by the Asian Development Bank Institute and which is being rolled out throughout Asia.
Euan Lockie

Euan Lockie has assisted numerous organisations in private enterprise and government implement continuous improvement and quality management, focusing on benchmarking and service process improvement. Euan led the international benchmarking and continuous improvement project for the Asian Development Bank to enhance service delivery in ten Asian cities. He has salso conducted assignments helping the Vanuatu Government improve service delivery in health and education, and the Papua New Guinea government to improve frontline service delivery. Euan has assisted the Asian Development Bank in developing its action plan to implement the Governance and Anti-corruption Policies and in training staff on the Project Performance Management System (PPMS). He has recently been assisting the government of the Peoples Republic of China to implement a Results-Based Monitoring and Evaluaiton System for National Key Projects. Euan wrote the benchmarking handbook "Benchmarking for Local Government - A Practical Guide" on behalf of the Australian Government and led the project on which it was based. Other assignments include an international benchmarking study for the Australasian Registries of Births, Deaths and Marriages. He is the co-author, with Bryn Campbell, of the Continuous Improvement and Benchmarking Toolkit for local government, published by the Asian Development Bank Institute. Euan has assisted clients achieve certification to QS9000 and ISO 9000.
Rachel Powning

Rachel Powning has extensive experience in project management, team facilitation, training and project evaluation. Rachel also has a strong interest in community development, and public sector capacity development. A key focus of Rachel’s career has been to develop approaches and structures to enable organisations to improve effectiveness and achieve targeted outcomes. Rachel has consulted to and worked in state and local governments and community organisations, both in Australia and overseas.
Harry Kornaros

Harry Kornaros specializes in costing, planning and financial management. His recent clients include the Department of Justice and RSPCA Victoria. Prior to ACIG, Harry assisted numerous organizations in small business with their financial management, in his role running his own tax and business services advisory firm. Harry has worked as an accountant with PwC and several other accounting firms. He is a member of the Institute of Chartered Accountants.
Michelle Scott Tucker

Michelle Scott Tucker is renowned for her pragmatic and practical approach. Her excellent conceptual and analytical skills – combined with strong interpersonal skills – ensure that she consistently delivers outstanding results.
For the Victorian Department of Human Services, for example, Michelle successfully delivered a feasibility study which examined streamlining ambulance arrivals at hospital emergency departments. The assignment was a major consultative exercise involving competing stakeholders, complex modelling, business process re-engineering and a substantial (and fully accepted) final report.

Michelle also brings over twelve years experience as a policy analyst and senior manager within the Australian Public Service. She has represented the Australian Government on international committees; developed, implemented and reviewed policies and programs; undertaken substantial consultation exercises; let and managed large tenders; and prepared numerous legislative, policy and cabinet papers.

A highly professional manager and excellent communicator, Michelle is able to present complex issues in a clear and concise manner, producing documents that are at once accurate and readable. In fact Michelle is a published writer and an experienced researcher and has undertaken and managed several important research projects for the Australian Government.

Michelle’s enthusiasm, good humour, natural communication skills and sound organisational abilities ensure that she is highly regarded by all with whom she works.
David Smith

David Smith offers considerable experience in continuous improvement in a variety of industries to focus on service and process improvements. He has over a decade of experience facilitating major and comprehensive organisational change initiatives in industries as diverse as health, local government, heavy industry and mining.
Ken Conolan

Ken Conolan helps organisations implement management systems and achieve certification. He specialises in quality, safety and environment systems management and certification. Prior to joining ACIG, Ken held senior positions in business and government, including Aerospace Technologies of Australia, Director-General of Defence Quality Assurance and Director-General of Air Force Quality Assurance. Ken has been Chairman of the Technical Advisory Council of JAS-ANZ (Joint Accreditation System of Australia and New Zealand) and Chairman of the Auditor Certification Review Board - Quality Society of Australasia. He is Chairman of the Technical Council of the Quality Society of Australasia and a member and Director of the Council Board of the Quality Society of Australasia. Ken is an Endorsed Adviser of the Australian Quality Council and a member of the Australian Maintenance Excellence Awards Committee, which is operated by The Strategic Industry Research Foundation
Steve Swiderski

Steve Swiderski has over 15 years experience in management and consulting roles in the Human Resources and Organisation Development field. As a workplace assessor he is able to assist organisations objectively assess people competencies and add rigour to appraisal processes. As an Advisor and Assessor for the international Investor in People standard, coupled with strong skills in and passion for HR strategy implementation, Steve will support organisations either to achieve external accreditation in people development or strong HR alignment with corporate vision. Steve is an accomplished coach and has worked with and advised many individuals and teams during difficult periods of organisational change. Steve's experience includes: Workforce planning Human Resource Strategic Planning People Development and Performance Management Organisation Review Employee Relations Coaching and Team Facilitation Facilitating Continuous Improvement Processes
Michael Kemp

Michael Kemp has a wealth of experience with a background in learning and organisational development and a successful corporate career spanning 16 years in the finance, hospitality, travel, education and call centre industries. He has held key line management and consultancy roles in a number of organisations including: ANZ Bank, Westpac Bank, Esanda Finance, Grand Hyatt Hotel, Royal Children’s Hospital, Ansett Australia, GE Capital Finance and Telstra. Michael's approach is to work with company management to improve the capability and behaviour of their staff with the aim of achieving and exceeding their stated targets and goals.
John McIntosh

John McIntosh is a highly expierenced consultant in the field of supply chain management and sustainable continuous improvement. He has conducted quality system implementations and restructuring for a variety of companies. John is also a skilled ontological coach and a member of the evaluation team for the Australian Business Excellence Awards. John has held senior management positions for a large corporate both in Australia and offshore. He has a depth of experience as a Plant Manager and General Manager in effecting sustainable change in many different cultures and at all levels of organisations. John's approach to change is driven by the belief that, in our complex world, the most effective change is driven by teams, but that it is by working with individuals within teams that outcomes are improved quickly. John keeps up to date with the latest trends in change management by being a member of various professional bodies. He holds a Bachelor of Engineering, Bachelor of Business, Diploma in Ontological Coaching, Associate Diploma in Executive and Workplace Coaching and a Certificate in Business Excellence Evaluation.
Martin Schembri

Martin Schembri uses lean thinking and other techniques to help clients improve flow, reduce costs and increase value to customers. Martin's experience includes: Training and facilitation of Process Improvement Teams Mapping Value Streams Mistake proofing Visual Management 5S TPM and quick changeovers Working with all levels of personnel