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About Us

Increasing stakeholder value
With ACIG’s help a local council is enhancing the value it delivers to customers and community by improving the way it does business. The council was able to identify where to focus its efforts, by assessing its current practices against a business excellence framework.
With ACIG’s help a local council is enhancing the value it delivers to customers and community by improving the way it does business. The council was able to identify where to focus its efforts, by assessing its current practices against a business excellence framework.
Improving business performance
ACIG is helping a major manufacturer increase performance and reduce operating costs by skilling employees in competitive manufacturing practices. ACIG’s approach, which is based on delivering a custom-tailored Certificate IV in Competitive Manufacturing, ensured participants achieved measurable results by doing their learning on the job and working on real problems.
ACIG is helping a major manufacturer increase performance and reduce operating costs by skilling employees in competitive manufacturing practices. ACIG’s approach, which is based on delivering a custom-tailored Certificate IV in Competitive Manufacturing, ensured participants achieved measurable results by doing their learning on the job and working on real problems.
Evaluating programs and services
ACIG recently assisted several government organizations to evaluate their programs and services, using benchmarking, performance measurement, program logic and process analysis, stakeholder consultation, and applying strategic improvement tools to create a sustainable improvement plan.
ACIG recently assisted several government organizations to evaluate their programs and services, using benchmarking, performance measurement, program logic and process analysis, stakeholder consultation, and applying strategic improvement tools to create a sustainable improvement plan.



Welcome to the Australian Continuous Improvement Group, a management consultancy that specialises in improving business performance. If you are interested in improving your business performance, have a browse around our site and see how ACIG can help you. We service clients from local, state and federal government, as well as the manufacturing and service sectors. We are also active internationally, throughout Asia and the Pacific.
We help our clients achieve sustained improvement of organisational performance, by delivering organisational change and business improvement programs. Our experienced consultants apply proven methods such as Continuous Improvement, Benchmarking, Monitoring and Evaluation, Strategic Business Planning, Lean Manufacturing, Organizational Assessment against Excellence Frameworks, and Integrated Management Systems to ensure practical and sustainable results.
Case Studies
Business Excellence or Business Mediocrity?
Business mediocrity is commonplace. Many organisations recognise the problem but don’t know what to do. Others suffer from an organisational delusion – they point to pockets of high performance as evidence of business excellence. But every organisation has pockets of excellence that rise above the ordinariness of the rest. True business excellence occurs when the whole organisation consistently achieves excellence, not just parts of it.
What are the characteristics of business mediocrity?
You can find out by reading the article in full here. The article is also included in the February edition of Council Manager Magazine.
What are the characteristics of business mediocrity?
You can find out by reading the article in full here. The article is also included in the February edition of Council Manager Magazine.

